# Xero: Global: Problems accessing Hubdoc

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-04-03 10:09 UTC · Resolved: 2023-04-03 11:51 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/ckfmyybgfhx4](https://status.xero.com/incidents/ckfmyybgfhx4)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-04-03 11:51 UTC: Our team has resolved the issue causing some customers to experience errors or slowness when using Hubdoc. Our technical team identified this was caused by poor network connectivity and has restored service. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/ckfmyybgfhx4 · Markdown: https://rewindex.com/company/xero/incidents/ckfmyybgfhx4.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/ckfmyybgfhx4 · Generated 2026-10-18T09:59:43.425Z