# Xero: Global: Xero - some customers may be experiencing errors in Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-05 21:12 UTC · Resolved: 2026-05-05 21:41 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/ck83f7jw1k19](https://status.xero.com/incidents/ck83f7jw1k19)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2026-05-05 21:41 UTC: Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused Xero's accessing and core functions to become unavailable, and a rollback has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/ck83f7jw1k19 · Markdown: https://rewindex.com/company/xero/incidents/ck83f7jw1k19.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/ck83f7jw1k19 · Generated 2026-10-18T11:49:06.689Z