# Xero: Global: Bank Feeds - Customers may be unable to add bank accounts in Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-13 06:05 UTC · Resolved: 2024-12-13 07:12 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/cgvtvkkvjx0m](https://status.xero.com/incidents/cgvtvkkvjx0m)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-12-13 07:12 UTC: Our team has resolved the issue impacting customers trying to add bank accounts in Xero. This was caused by a product release. The team have rolled back the release to resolve errors. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/cgvtvkkvjx0m · Markdown: https://rewindex.com/company/xero/incidents/cgvtvkkvjx0m.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/cgvtvkkvjx0m · Generated 2026-10-18T11:46:18.055Z