# Xero: NZ/UK Payroll - Pay History report not loading

> Xero status incident “NZ/UK Payroll - Pay History report not loading” on 2023-11-14: impact none (vendor’s label), 5.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/ccbp9sr1gzr6
Last updated: 2023-11-14T05:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-14 00:47 UTC · Resolved: 2023-11-14 05:55 UTC · Duration: 5.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/ccbp9sr1gzr6](https://status.xero.com/incidents/ccbp9sr1gzr6)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-11-14 05:55 UTC: Our team has resolved the issue impacting NZ and UK customers trying to run the Payroll - Pay History report. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2023-11-14 00:47 UTC, resolved after 5.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/ccbp9sr1gzr6
- Citation: Xero, “NZ/UK Payroll - Pay History report not loading” (2023-11-14 00:47 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/ccbp9sr1gzr6 (CC BY 4.0).
- Markdown link: `[Xero: NZ/UK Payroll - Pay History report not loading (2023-11-14)](https://rewindex.com/company/xero/incidents/ccbp9sr1gzr6)`


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Canonical: https://rewindex.com/company/xero/incidents/ccbp9sr1gzr6 · Markdown: https://rewindex.com/company/xero/incidents/ccbp9sr1gzr6.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/ccbp9sr1gzr6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:41:54.184Z