# Xero: Some customers are unable to access Xero

> Xero status incident “Some customers are unable to access Xero” on 2016-05-22: impact minor (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/c7f8f1sv5495
Last updated: 2016-05-22T21:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-05-22 21:10 UTC · Resolved: 2016-05-22 21:17 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/c7f8f1sv5495](https://status.xero.com/incidents/c7f8f1sv5495)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2016-05-22 21:17 UTC: Our Product Team have now resolved the issue which was preventing some users from accessing Xero. Please let us know if you're still having trouble accessing Xero, and we’ll be able to investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2016-05-22 21:10 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/c7f8f1sv5495
- Citation: Xero, “Some customers are unable to access Xero” (2016-05-22 21:10 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/c7f8f1sv5495 (CC BY 4.0).
- Markdown link: `[Xero: Some customers are unable to access Xero (2016-05-22)](https://rewindex.com/company/xero/incidents/c7f8f1sv5495)`


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Canonical: https://rewindex.com/company/xero/incidents/c7f8f1sv5495 · Markdown: https://rewindex.com/company/xero/incidents/c7f8f1sv5495.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/c7f8f1sv5495 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:47.768Z