# Xero: Access Denied error at Login

> Xero status incident “Access Denied error at Login” on 2017-05-12: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/br1vygjh1lgf
Last updated: 2017-05-12T05:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-05-12 04:30 UTC · Resolved: 2017-05-12 05:56 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/br1vygjh1lgf](https://status.xero.com/incidents/br1vygjh1lgf)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2017-05-12 05:56 UTC: Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2017-05-12 04:30 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/br1vygjh1lgf
- Citation: Xero, “Access Denied error at Login” (2017-05-12 04:30 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/br1vygjh1lgf (CC BY 4.0).
- Markdown link: `[Xero: Access Denied error at Login (2017-05-12)](https://rewindex.com/company/xero/incidents/br1vygjh1lgf)`


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Canonical: https://rewindex.com/company/xero/incidents/br1vygjh1lgf · Markdown: https://rewindex.com/company/xero/incidents/br1vygjh1lgf.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/br1vygjh1lgf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:16:36.304Z