# Xero: Customers are unable to access some areas of Xero

> Xero status incident “Customers are unable to access some areas of Xero” on 2016-07-12: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/bp7spl83f9nz
Last updated: 2016-07-12T10:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-07-12 08:59 UTC · Resolved: 2016-07-12 10:02 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/bp7spl83f9nz](https://status.xero.com/incidents/bp7spl83f9nz)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2016-07-12 10:02 UTC: Our Product Team have resolved the issue preventing access to certain areas of Xero. If you continue to experience any further issues, please clear your cookies and cache.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2016-07-12 08:59 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/bp7spl83f9nz
- Citation: Xero, “Customers are unable to access some areas of Xero” (2016-07-12 08:59 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/bp7spl83f9nz (CC BY 4.0).
- Markdown link: `[Xero: Customers are unable to access some areas of Xero (2016-07-12)](https://rewindex.com/company/xero/incidents/bp7spl83f9nz)`


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Canonical: https://rewindex.com/company/xero/incidents/bp7spl83f9nz · Markdown: https://rewindex.com/company/xero/incidents/bp7spl83f9nz.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/bp7spl83f9nz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:27:43.593Z