# Xero: Some users are experiencing Error 500's in Xero

> Xero status incident “Some users are experiencing Error 500's in Xero” on 2018-11-14: impact none (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/bmq2td445zwt
Last updated: 2018-11-14T23:18:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-11-14 23:01 UTC · Resolved: 2018-11-14 23:18 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/bmq2td445zwt](https://status.xero.com/incidents/bmq2td445zwt)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2018-11-14 23:18 UTC: Our Product Team have resolved the issue that was causing a small number of users to get error 500 when accessing Xero. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2018-11-14 23:01 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/bmq2td445zwt
- Citation: Xero, “Some users are experiencing Error 500's in Xero” (2018-11-14 23:01 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/bmq2td445zwt (CC BY 4.0).
- Markdown link: `[Xero: Some users are experiencing Error 500's in Xero (2018-11-14)](https://rewindex.com/company/xero/incidents/bmq2td445zwt)`


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Canonical: https://rewindex.com/company/xero/incidents/bmq2td445zwt · Markdown: https://rewindex.com/company/xero/incidents/bmq2td445zwt.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/bmq2td445zwt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:57.652Z