# Xero: Global: Quotes - some customers may be experiencing a blank page when viewing a Quote

> Xero status incident “Global: Quotes - some customers may be experiencing a blank page when viewing a Quote” on 2024-09-20: impact minor (vendor’s label), 11 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/bm66g97ntbxb
Last updated: 2024-09-20T21:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-20 10:36 UTC · Resolved: 2024-09-20 21:38 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/bm66g97ntbxb](https://status.xero.com/incidents/bm66g97ntbxb)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-09-20 21:38 UTC: Our team has resolved the issue impacting some customers trying to access quotes in Xero. We apologise for any inconvenience this has caused. Our technical team identified that this related to network stability issues with one of the external services that our Xero products use.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-09-20 10:36 UTC, resolved after 11 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/bm66g97ntbxb
- Citation: Xero, “Global: Quotes - some customers may be experiencing a blank page when viewing a Quote” (2024-09-20 10:36 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/bm66g97ntbxb (CC BY 4.0).
- Markdown link: `[Xero: Global: Quotes - some customers may be experiencing a blank page when viewing a Quote (2024-09-20)](https://rewindex.com/company/xero/incidents/bm66g97ntbxb)`


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Canonical: https://rewindex.com/company/xero/incidents/bm66g97ntbxb · Markdown: https://rewindex.com/company/xero/incidents/bm66g97ntbxb.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/bm66g97ntbxb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:21:13.162Z