# Xero: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

> Xero status incident “Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub” on 2026-11-10: impact major (vendor’s label), 1.1 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/bkc5jjs4c1q0
Last updated: 2026-11-10T02:13:49Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-10 01:04 UTC · Resolved: 2026-11-10 02:11 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Xero Partner Hub, Xero Tax - AU, Xero Tax - NZ
- [Vendor status page: https://status.xero.com/incidents/bkc5jjs4c1q0](https://status.xero.com/incidents/bkc5jjs4c1q0)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **investigating** 2026-11-10 01:04 UTC: We've become aware of an issue in Xero Partner Hub where customers are experiencing slowness and errors. Our Product Team are investigating and we'll provide updates here.
- **monitoring** 2026-11-10 01:32 UTC: Our team has implemented a fix and we are currently monitoring the results.
- **resolved** 2026-11-10 02:11 UTC: Our team has resolved the issue impacting our customers experiencing slowness and page access issues in Xero Partner Hub. We apologise for the inconvenience this has caused. Our technical team identified this was caused by a connectivity issue on one of our background Partner Hub services, and applied a fix to restore service.

## Rewindex changes for this incident

- 2026-11-10 01:04 UTC: [Major incident: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub](https://rewindex.com/change/id5b5d264e97efc.md)
- 2026-11-10 01:33 UTC: [Incident updated: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub](https://rewindex.com/change/r471862435ae958.md)
- 2026-11-10 02:13 UTC: [Incident updated: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub](https://rewindex.com/change/r9b04f8c431d8a1.md)

## Cite this

Status incident (vendor impact label: major) posted by Xero, started 2026-11-10 01:04 UTC, resolved after 1.1 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/xero/incidents/bkc5jjs4c1q0
- Citation: Xero, “Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub” (2026-11-10 01:04 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/bkc5jjs4c1q0 (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub (2026-11-10)](https://rewindex.com/company/xero/incidents/bkc5jjs4c1q0)`


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Canonical: https://rewindex.com/company/xero/incidents/bkc5jjs4c1q0 · Markdown: https://rewindex.com/company/xero/incidents/bkc5jjs4c1q0.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/bkc5jjs4c1q0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:09:01.584Z