# Xero: AU: AU Tax - customers unable to print or send tax returns

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-28 01:05 UTC · Resolved: 2023-08-28 01:53 UTC · Duration: 48 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/bj0slnczx9q0](https://status.xero.com/incidents/bj0slnczx9q0)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-08-28 01:53 UTC: Our team has resolved the issue impacting customers ability to print and send tax returns. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/bj0slnczx9q0 · Markdown: https://rewindex.com/company/xero/incidents/bj0slnczx9q0.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/bj0slnczx9q0 · Generated 2026-10-18T09:56:56.049Z