# Xero: Global: Bills - Some customers unable to access the Bills tab in Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-01-24 17:03 UTC · Resolved: 2023-01-24 18:19 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/b3vdgn32snh2](https://status.xero.com/incidents/b3vdgn32snh2)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-01-24 18:19 UTC: Our team has resolved the issue where some customers were unable to access the Bills tab in Xero.. We apologise for any inconvenience this has caused. A product release caused these features to become unavailable. We've rolled back the relase and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/xero/incidents/b3vdgn32snh2 · Markdown: https://rewindex.com/company/xero/incidents/b3vdgn32snh2.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/b3vdgn32snh2 · Generated 2026-10-18T09:40:48.294Z