# Xero: Global: Bills - Some customers were unable to access bills

> Xero status incident “Global: Bills - Some customers were unable to access bills” on 2023-11-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/9skmyyc5pfgd
Last updated: 2023-11-13T21:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-13 21:15 UTC · Resolved: 2023-11-13 21:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/9skmyyc5pfgd](https://status.xero.com/incidents/9skmyyc5pfgd)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-11-13 21:15 UTC: Our team has resolved the issue impacting some customers trying to access bills in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2023-11-13 21:15 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/9skmyyc5pfgd
- Citation: Xero, “Global: Bills - Some customers were unable to access bills” (2023-11-13 21:15 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/9skmyyc5pfgd (CC BY 4.0).
- Markdown link: `[Xero: Global: Bills - Some customers were unable to access bills (2023-11-13)](https://rewindex.com/company/xero/incidents/9skmyyc5pfgd)`


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Canonical: https://rewindex.com/company/xero/incidents/9skmyyc5pfgd · Markdown: https://rewindex.com/company/xero/incidents/9skmyyc5pfgd.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/9skmyyc5pfgd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:34:53.398Z