# Xero: WorkflowMax - Some users are unable to print Purchase Orders via custom templates

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-04-23 07:03 UTC · Resolved: 2021-04-23 08:31 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/9gjpf1dlgyrv](https://status.xero.com/incidents/9gjpf1dlgyrv)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2021-04-23 08:31 UTC: Our Product Team have resolved the issue that was preventing users from printing Purchase Orders via custom templates. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/9gjpf1dlgyrv · Markdown: https://rewindex.com/company/xero/incidents/9gjpf1dlgyrv.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/9gjpf1dlgyrv · Generated 2026-10-18T09:56:28.713Z