# Xero: AU: AU Tax - Customers may be experiencing intermittent errors attempting to open or access returns

> Xero status incident “AU: AU Tax - Customers may be experiencing intermittent errors attempting to open or access returns” on 2024-08-28: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/9fxxxm4tngbk
Last updated: 2024-08-28T08:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-28 07:09 UTC · Resolved: 2024-08-28 08:15 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/9fxxxm4tngbk](https://status.xero.com/incidents/9fxxxm4tngbk)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-08-28 08:15 UTC: Our team has resolved the issue impacting AU customers trying to open or access returns. We apologise for any inconvenience this has caused. This was caused by a product release which was rolled back to resolve the issue. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-08-28 07:09 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/9fxxxm4tngbk
- Citation: Xero, “AU: AU Tax - Customers may be experiencing intermittent errors attempting to open or access returns” (2024-08-28 07:09 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/9fxxxm4tngbk (CC BY 4.0).
- Markdown link: `[Xero: AU: AU Tax - Customers may be experiencing intermittent errors attempting to open or access returns (2024-08-28)](https://rewindex.com/company/xero/incidents/9fxxxm4tngbk)`


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Canonical: https://rewindex.com/company/xero/incidents/9fxxxm4tngbk · Markdown: https://rewindex.com/company/xero/incidents/9fxxxm4tngbk.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/9fxxxm4tngbk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:49:19.040Z