# Xero: Some users experiencing performance issues in Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-09-01 18:29 UTC · Resolved: 2022-09-01 20:58 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/955hht4td2x8](https://status.xero.com/incidents/955hht4td2x8)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-09-01 20:58 UTC: Our team has resolved this issue which was caused by a system configuration issue that meant some users experienced performance issues across Xero. Our technical team implemented a reconfiguration for this system which resolved the impact on customers. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/955hht4td2x8 · Markdown: https://rewindex.com/company/xero/incidents/955hht4td2x8.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/955hht4td2x8 · Generated 2026-10-18T09:59:01.023Z