# Xero: Global: Reporting - some users are experiencing performance issues

> Xero status incident “Global: Reporting - some users are experiencing performance issues” on 2024-01-31: impact minor (vendor’s label), 5.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/913kly8r5348
Last updated: 2024-01-31T06:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-31 01:13 UTC · Resolved: 2024-01-31 06:53 UTC · Duration: 5.7 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/913kly8r5348](https://status.xero.com/incidents/913kly8r5348)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-01-31 06:53 UTC: Our team has resolved the issue causing performance issues when loading reports in Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-01-31 01:13 UTC, resolved after 5.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/913kly8r5348
- Citation: Xero, “Global: Reporting - some users are experiencing performance issues” (2024-01-31 01:13 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/913kly8r5348 (CC BY 4.0).
- Markdown link: `[Xero: Global: Reporting - some users are experiencing performance issues (2024-01-31)](https://rewindex.com/company/xero/incidents/913kly8r5348)`


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Canonical: https://rewindex.com/company/xero/incidents/913kly8r5348 · Markdown: https://rewindex.com/company/xero/incidents/913kly8r5348.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/913kly8r5348 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:13:08.779Z