# Xero: Global: Some customers are experiencing errors and slowness when accessing Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-20 07:06 UTC · Resolved: 2025-10-21 08:50 UTC · Duration: 26 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/8q1vxrlwpkcp](https://status.xero.com/incidents/8q1vxrlwpkcp)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-10-21 08:50 UTC: This issue is now resolved. Thank you again for your patience while we worked with our third party partner, Amazon Web Services (AWS), to resolve this issue. Status Last Reviewed: 8:48 UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/8q1vxrlwpkcp · Markdown: https://rewindex.com/company/xero/incidents/8q1vxrlwpkcp.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/8q1vxrlwpkcp · Generated 2026-10-18T11:36:02.470Z