# Xero: Global: Multiple products in Xero experiencing issues

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-11-20 03:37 UTC · Resolved: 2023-11-20 05:31 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/8dhn3f3tnvss](https://status.xero.com/incidents/8dhn3f3tnvss)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-11-20 05:31 UTC: Our team has resolved the issue impacting some customers experiencing an error message when trying to access the Clients page in Xero HQ and accessing the Bills and Invoices page in Xero. We apologise for any inconvenience this has caused. This related to a third party provider that our service relies on which meant Xero customers were also impacted.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/8dhn3f3tnvss · Markdown: https://rewindex.com/company/xero/incidents/8dhn3f3tnvss.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/8dhn3f3tnvss · Generated 2026-10-18T10:40:35.207Z