# Xero: Global: Xero - Some customers may be experiencing errors accessing Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-26 00:07 UTC · Resolved: 2024-08-26 00:26 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/85j714f5ctkw](https://status.xero.com/incidents/85j714f5ctkw)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-08-26 00:26 UTC: Our team has resolved the issue impacting some customers from accessing Xero. This was caused by a product release which was rolled back to resolve the issue. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/85j714f5ctkw · Markdown: https://rewindex.com/company/xero/incidents/85j714f5ctkw.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/85j714f5ctkw · Generated 2026-10-18T12:35:02.225Z