# Xero: Some users are experiencing issues logging in or navigating in Xero

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-05-04 02:51 UTC · Resolved: 2020-05-04 04:04 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/84bstsc378mm](https://status.xero.com/incidents/84bstsc378mm)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-05-04 04:04 UTC: Our Product Team have resolved the issue that was preventing users from logging into and navigating Xero. If you're still having any problems, please clear your cookies and cache. Let us know if you continue to have issues, and we'll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/84bstsc378mm · Markdown: https://rewindex.com/company/xero/incidents/84bstsc378mm.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/84bstsc378mm · Generated 2026-10-18T11:42:44.878Z