# Xero: AU: Timesheets - Employees are unable to access Timesheets on the Web.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-11-16 10:23 UTC · Resolved: 2023-11-16 11:54 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/7yqd6lpwjgmr](https://status.xero.com/incidents/7yqd6lpwjgmr)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-11-16 11:54 UTC: We have resolved the issue preventing some customers from submitting timesheets using Xero Me web. This issue related to a misconfiguration in our system which our product team implemented a fix for. We apologise for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/xero/incidents/7yqd6lpwjgmr · Markdown: https://rewindex.com/company/xero/incidents/7yqd6lpwjgmr.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/7yqd6lpwjgmr · Generated 2026-10-18T09:56:53.337Z