# Xero: Hubdoc unable to be connected with Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-07-26 04:49 UTC · Resolved: 2022-07-26 04:54 UTC · Duration: 5 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/7npykq2b6l55](https://status.xero.com/incidents/7npykq2b6l55)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-07-26 04:54 UTC: Our team has resolved the issue customers experienced when they tried to connect Xero with Hubdoc. We apologise for any inconvenience this has caused. We became aware that customers were unable to connect Hubdoc to Xero via the Xero app. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/7npykq2b6l55 · Markdown: https://rewindex.com/company/xero/incidents/7npykq2b6l55.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/7npykq2b6l55 · Generated 2026-10-18T11:40:07.646Z