# Xero: NZ: Xero Tax - Some customers are unable to view filed returns

> Xero status incident “NZ: Xero Tax - Some customers are unable to view filed returns” on 2023-07-21: impact minor (vendor’s label), 54 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/7l0xvh9rb7bm
Last updated: 2023-07-21T05:06:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-21 04:12 UTC · Resolved: 2023-07-21 05:06 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/7l0xvh9rb7bm](https://status.xero.com/incidents/7l0xvh9rb7bm)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-07-21 05:06 UTC: Our team has resolved the issue some customers experienced viewing their tax returns in Xero Tax. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-07-21 04:12 UTC, resolved after 54 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/7l0xvh9rb7bm
- Citation: Xero, “NZ: Xero Tax - Some customers are unable to view filed returns” (2023-07-21 04:12 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/7l0xvh9rb7bm (CC BY 4.0).
- Markdown link: `[Xero: NZ: Xero Tax - Some customers are unable to view filed returns (2023-07-21)](https://rewindex.com/company/xero/incidents/7l0xvh9rb7bm)`


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Canonical: https://rewindex.com/company/xero/incidents/7l0xvh9rb7bm · Markdown: https://rewindex.com/company/xero/incidents/7l0xvh9rb7bm.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/7l0xvh9rb7bm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:23:25.823Z