# Xero: Delay in processing new documents created in Hubdoc and Email to Bills

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-09-04 16:52 UTC · Resolved: 2020-09-04 20:07 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/70w30t80l9wp](https://status.xero.com/incidents/70w30t80l9wp)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-09-04 20:07 UTC: Our Product Team have now resolved the issue that was causing delays when processing new documents created in Hubdoc and Email to Bills.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/70w30t80l9wp · Markdown: https://rewindex.com/company/xero/incidents/70w30t80l9wp.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/70w30t80l9wp · Generated 2026-10-18T13:39:18.285Z