# Xero: Some users are unable to raise bills using new Expense Claims

> Xero status incident “Some users are unable to raise bills using new Expense Claims” on 2017-12-30: impact minor (vendor’s label), 3.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/6w525flyfmsm
Last updated: 2017-12-30T03:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-12-30 00:18 UTC · Resolved: 2017-12-30 03:33 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/6w525flyfmsm](https://status.xero.com/incidents/6w525flyfmsm)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2017-12-30 03:33 UTC: Our Product Team have resolved the issue that was preventing users from raising bills using new Expense Claims. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2017-12-30 00:18 UTC, resolved after 3.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/6w525flyfmsm
- Citation: Xero, “Some users are unable to raise bills using new Expense Claims” (2017-12-30 00:18 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/6w525flyfmsm (CC BY 4.0).
- Markdown link: `[Xero: Some users are unable to raise bills using new Expense Claims (2017-12-30)](https://rewindex.com/company/xero/incidents/6w525flyfmsm)`


---
Canonical: https://rewindex.com/company/xero/incidents/6w525flyfmsm · Markdown: https://rewindex.com/company/xero/incidents/6w525flyfmsm.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/6w525flyfmsm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:57:41.430Z