# Xero: Some users are experiencing issues when searching for Contacts in Xero

> Xero status incident “Some users are experiencing issues when searching for Contacts in Xero” on 2017-06-14: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/6nybmwtt7s43
Last updated: 2017-06-14T03:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-06-14 01:36 UTC · Resolved: 2017-06-14 03:13 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/6nybmwtt7s43](https://status.xero.com/incidents/6nybmwtt7s43)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2017-06-14 03:13 UTC: Our Product Team have resolved the issue that was preventing users from searching for Contacts when entering transactions in Xero. If you're still having problems, please clear your browser's Cookies and Cache. Instructions on how to do this are below. Xero Help Centre: https://help.xero.com/ClearCookiesCache

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2017-06-14 01:36 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/6nybmwtt7s43
- Citation: Xero, “Some users are experiencing issues when searching for Contacts in Xero” (2017-06-14 01:36 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/6nybmwtt7s43 (CC BY 4.0).
- Markdown link: `[Xero: Some users are experiencing issues when searching for Contacts in Xero (2017-06-14)](https://rewindex.com/company/xero/incidents/6nybmwtt7s43)`


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Canonical: https://rewindex.com/company/xero/incidents/6nybmwtt7s43 · Markdown: https://rewindex.com/company/xero/incidents/6nybmwtt7s43.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/6nybmwtt7s43 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:10:43.160Z