# Xero: Error accessing Payroll Feature when using Demo or Trial organisations

> Xero status incident “Error accessing Payroll Feature when using Demo or Trial organisations” on 2016-07-20: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/68r3mmsfsxsb
Last updated: 2016-07-20T14:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-07-20 13:33 UTC · Resolved: 2016-07-20 14:52 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/68r3mmsfsxsb](https://status.xero.com/incidents/68r3mmsfsxsb)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2016-07-20 14:52 UTC: Our Product Team have resolved the issue that was preventing a small number of users from accessing the Payroll Feature when using Demo or Trial organisations. Please let us know if you still have any issues accessing Xero Payroll, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2016-07-20 13:33 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/68r3mmsfsxsb
- Citation: Xero, “Error accessing Payroll Feature when using Demo or Trial organisations” (2016-07-20 13:33 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/68r3mmsfsxsb (CC BY 4.0).
- Markdown link: `[Xero: Error accessing Payroll Feature when using Demo or Trial organisations (2016-07-20)](https://rewindex.com/company/xero/incidents/68r3mmsfsxsb)`


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Canonical: https://rewindex.com/company/xero/incidents/68r3mmsfsxsb · Markdown: https://rewindex.com/company/xero/incidents/68r3mmsfsxsb.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/68r3mmsfsxsb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:18:05.992Z