# Xero: Global: Xero HQ and Practice Manager - some customers may be experiencing slowness in practice tools

> Xero status incident “Global: Xero HQ and Practice Manager - some customers may be experiencing slowness in practice tools” on 2025-04-22: impact minor (vendor’s label), 51 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/5wdjswg5w4g2
Last updated: 2025-04-22T07:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-22 06:10 UTC · Resolved: 2025-04-22 07:01 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/5wdjswg5w4g2](https://status.xero.com/incidents/5wdjswg5w4g2)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-04-22 07:01 UTC: Our team has resolved the issue impacting some customers trying to navigate in Xero HQ or XPM. We apologise for any inconvenience this has caused. A product update caused an issue with Xero HQ and XPM, which has since been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-04-22 06:10 UTC, resolved after 51 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/5wdjswg5w4g2
- Citation: Xero, “Global: Xero HQ and Practice Manager - some customers may be experiencing slowness in practice tools” (2025-04-22 06:10 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/5wdjswg5w4g2 (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero HQ and Practice Manager - some customers may be experiencing slowness in practice tools (2025-04-22)](https://rewindex.com/company/xero/incidents/5wdjswg5w4g2)`


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Canonical: https://rewindex.com/company/xero/incidents/5wdjswg5w4g2 · Markdown: https://rewindex.com/company/xero/incidents/5wdjswg5w4g2.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/5wdjswg5w4g2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:18.083Z