# Xero: Global: Xero Practice Manager (XPM) - Some customers are experiencing performance issues

> Xero status incident “Global: Xero Practice Manager (XPM) - Some customers are experiencing performance issues” on 2023-05-31: impact minor (vendor’s label), 47 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/5vpmt12z2fdf
Last updated: 2023-06-01T00:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-31 23:49 UTC · Resolved: 2023-06-01 00:36 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/5vpmt12z2fdf](https://status.xero.com/incidents/5vpmt12z2fdf)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-06-01 00:36 UTC: Our team has resolved the performance issues some customers experienced across XPM. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-05-31 23:49 UTC, resolved after 47 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/5vpmt12z2fdf
- Citation: Xero, “Global: Xero Practice Manager (XPM) - Some customers are experiencing performance issues” (2023-05-31 23:49 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/5vpmt12z2fdf (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero Practice Manager (XPM) - Some customers are experiencing performance issues (2023-05-31)](https://rewindex.com/company/xero/incidents/5vpmt12z2fdf)`


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Canonical: https://rewindex.com/company/xero/incidents/5vpmt12z2fdf · Markdown: https://rewindex.com/company/xero/incidents/5vpmt12z2fdf.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/5vpmt12z2fdf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:28:55.331Z