# Xero: Global: Hubdoc - Some customers are experiencing delays in publishing documents

> Xero status incident “Global: Hubdoc - Some customers are experiencing delays in publishing documents” on 2025-10-01: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/5rzwswk7ktqz
Last updated: 2025-10-01T09:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-01 07:02 UTC · Resolved: 2025-10-01 09:28 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/5rzwswk7ktqz](https://status.xero.com/incidents/5rzwswk7ktqz)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-10-01 09:28 UTC: Our team has resolved the issue causing delays with Hubdoc publishing and contacts. Our technical team identified this was caused by poor network connectivity and worked to restore service. We apologise for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-10-01 07:02 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/5rzwswk7ktqz
- Citation: Xero, “Global: Hubdoc - Some customers are experiencing delays in publishing documents” (2025-10-01 07:02 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/5rzwswk7ktqz (CC BY 4.0).
- Markdown link: `[Xero: Global: Hubdoc - Some customers are experiencing delays in publishing documents (2025-10-01)](https://rewindex.com/company/xero/incidents/5rzwswk7ktqz)`


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Canonical: https://rewindex.com/company/xero/incidents/5rzwswk7ktqz · Markdown: https://rewindex.com/company/xero/incidents/5rzwswk7ktqz.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/5rzwswk7ktqz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:58:56.314Z