# Xero: Global: SyftX - Customers receiving an error

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-03 09:30 UTC · Resolved: 2025-12-03 14:35 UTC · Duration: 5.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/57mmrc7691p3](https://status.xero.com/incidents/57mmrc7691p3)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-12-03 14:35 UTC: Our team has resolved the issue preventing customers from accessing Syft Analytics in Xero. Our technical team made a configuration change which restored the service. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/57mmrc7691p3 · Markdown: https://rewindex.com/company/xero/incidents/57mmrc7691p3.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/57mmrc7691p3 · Generated 2026-10-18T11:44:39.995Z