# Xero: Bills - Customers unable to edit payments

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-11-08 01:05 UTC · Resolved: 2022-11-08 06:22 UTC · Duration: 5.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/55v2vwm0nr45](https://status.xero.com/incidents/55v2vwm0nr45)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-11-08 06:22 UTC: Customers are able to edit payments in Bills again. We have resolved the problem which was related to network stability issues and required the system to be reconfigured so it remained stable during high traffic periods. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/55v2vwm0nr45 · Markdown: https://rewindex.com/company/xero/incidents/55v2vwm0nr45.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/55v2vwm0nr45 · Generated 2026-10-18T09:52:13.096Z