# Xero: Some customers are unable to access Xero

> Xero status incident “Some customers are unable to access Xero” on 2016-04-20: impact minor (vendor’s label), 29 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/534d6s5tpvyz
Last updated: 2016-04-20T19:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-04-20 19:26 UTC · Resolved: 2016-04-20 19:55 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/534d6s5tpvyz](https://status.xero.com/incidents/534d6s5tpvyz)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2016-04-20 19:55 UTC: Our Product Team has resolved the issue preventing access to Xero. Please let us know if you still have any issues accessing Xero and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2016-04-20 19:26 UTC, resolved after 29 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/534d6s5tpvyz
- Citation: Xero, “Some customers are unable to access Xero” (2016-04-20 19:26 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/534d6s5tpvyz (CC BY 4.0).
- Markdown link: `[Xero: Some customers are unable to access Xero (2016-04-20)](https://rewindex.com/company/xero/incidents/534d6s5tpvyz)`


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Canonical: https://rewindex.com/company/xero/incidents/534d6s5tpvyz · Markdown: https://rewindex.com/company/xero/incidents/534d6s5tpvyz.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/534d6s5tpvyz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:34.963Z