# Xero: Xero Practice Manager - some users experiencing errors with entering time

> Xero status incident “Xero Practice Manager - some users experiencing errors with entering time” on 2024-06-12: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/53386ldc56mt
Last updated: 2024-06-12T07:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-06-12 05:22 UTC · Resolved: 2024-06-12 07:10 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/53386ldc56mt](https://status.xero.com/incidents/53386ldc56mt)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-06-12 07:10 UTC: Our team has resolved the issue impacting customers trying to enter time in Xero Practice Manager. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal. The team are investigating the issue for customers who remain impacted, and are working to resolve this as soon as possible.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-06-12 05:22 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/53386ldc56mt
- Citation: Xero, “Xero Practice Manager - some users experiencing errors with entering time” (2024-06-12 05:22 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/53386ldc56mt (CC BY 4.0).
- Markdown link: `[Xero: Xero Practice Manager - some users experiencing errors with entering time (2024-06-12)](https://rewindex.com/company/xero/incidents/53386ldc56mt)`


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Canonical: https://rewindex.com/company/xero/incidents/53386ldc56mt · Markdown: https://rewindex.com/company/xero/incidents/53386ldc56mt.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/53386ldc56mt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:47:07.947Z