# Xero: XPM - customers encountering error messages

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-08 04:57 UTC · Resolved: 2023-05-08 05:58 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/4tn2w6yghk8l](https://status.xero.com/incidents/4tn2w6yghk8l)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-05-08 05:58 UTC: Our team has resolved the issue causing customers to experience issues accessing XPM. This was caused by a recent change, that was reverted to resolve the issue. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/4tn2w6yghk8l · Markdown: https://rewindex.com/company/xero/incidents/4tn2w6yghk8l.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/4tn2w6yghk8l · Generated 2026-10-18T09:54:06.989Z