# Xero: Some users are unable to access reports in Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-05-22 01:15 UTC · Resolved: 2020-05-22 01:35 UTC · Duration: 20 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/4nldwn7gpzgw](https://status.xero.com/incidents/4nldwn7gpzgw)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-05-22 01:35 UTC: Our Product Team have resolved the issue that was preventing users from accessing reports in Xero. If you're still not able to access reports, please clear your web browser's cache and cookies, and let us know if this doesn't fix things for you.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/4nldwn7gpzgw · Markdown: https://rewindex.com/company/xero/incidents/4nldwn7gpzgw.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/4nldwn7gpzgw · Generated 2026-10-18T09:59:47.571Z