# Xero: AU: AU Tax & BAS - prefill and tax returns not working

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-17 02:33 UTC · Resolved: 2023-07-17 03:40 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/4c0gs3qwg6rn](https://status.xero.com/incidents/4c0gs3qwg6rn)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-07-17 03:40 UTC: The ATO has resolved the issue impacting customers trying to lodge tax returns and pre-fill individual tax returns. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/4c0gs3qwg6rn · Markdown: https://rewindex.com/company/xero/incidents/4c0gs3qwg6rn.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/4c0gs3qwg6rn · Generated 2026-10-18T09:46:35.518Z