# Xero: AU: XPM - Some customers are unable to access Tax returns

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-05 22:21 UTC · Resolved: 2025-11-05 22:51 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/45y59w8h7305](https://status.xero.com/incidents/45y59w8h7305)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-11-05 22:51 UTC: Our team has resolved the issue impacting AU customers trying to access Tax returns in XPM. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/45y59w8h7305 · Markdown: https://rewindex.com/company/xero/incidents/45y59w8h7305.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/45y59w8h7305 · Generated 2026-10-18T12:42:34.799Z