# Xero: Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-27 18:37 UTC · Resolved: 2024-11-27 18:53 UTC · Duration: 16 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/45qx49rfh3qh](https://status.xero.com/incidents/45qx49rfh3qh)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-11-27 18:53 UTC: Our team has resolved the issue impacting customers trying to accessing invoices. This was caused by a bug which we have rolled back. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/45qx49rfh3qh · Markdown: https://rewindex.com/company/xero/incidents/45qx49rfh3qh.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/45qx49rfh3qh · Generated 2026-10-18T11:46:18.147Z