# Xero: Global: Email to bills - Some customers receiving an error

> Xero status incident “Global: Email to bills - Some customers receiving an error” on 2023-06-26: impact none (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/44qlj4h3q5nb
Last updated: 2023-06-26T10:47:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-06-26 09:46 UTC · Resolved: 2023-06-26 10:47 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/44qlj4h3q5nb](https://status.xero.com/incidents/44qlj4h3q5nb)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-06-26 10:47 UTC: Our team has resolved the issue causing some customers to receive a reply containing an error message when using the Xero Email to bills feature. We apologies for any inconvenience caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2023-06-26 09:46 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/44qlj4h3q5nb
- Citation: Xero, “Global: Email to bills - Some customers receiving an error” (2023-06-26 09:46 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/44qlj4h3q5nb (CC BY 4.0).
- Markdown link: `[Xero: Global: Email to bills - Some customers receiving an error (2023-06-26)](https://rewindex.com/company/xero/incidents/44qlj4h3q5nb)`


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Canonical: https://rewindex.com/company/xero/incidents/44qlj4h3q5nb · Markdown: https://rewindex.com/company/xero/incidents/44qlj4h3q5nb.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/44qlj4h3q5nb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:35:33.922Z