# Xero: AU: Tax - Customers are receiving an error when attempting to interact with the ATO. This will impact lodgements, prelodge, prefill, STP, BAS and NOA services.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-28 23:27 UTC · Resolved: 2025-07-29 02:43 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/3wqn7w4gt6ht](https://status.xero.com/incidents/3wqn7w4gt6ht)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-07-29 02:43 UTC: The ATO have resolved this issue impacting lodgements, prelodge, prefill, STP, BAS and NOA services.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/3wqn7w4gt6ht · Markdown: https://rewindex.com/company/xero/incidents/3wqn7w4gt6ht.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/3wqn7w4gt6ht · Generated 2026-10-18T09:59:43.517Z