# Xero: AU: AU Tax & BAS - prefill and tax returns not working

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-02-21 03:18 UTC · Resolved: 2023-02-21 06:41 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/3g6jwyg6k1w1](https://status.xero.com/incidents/3g6jwyg6k1w1)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-02-21 06:41 UTC: The ATO has resolved the issue impacting customers trying to lodge tax returns and pre-fill individual tax returns. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/3g6jwyg6k1w1 · Markdown: https://rewindex.com/company/xero/incidents/3g6jwyg6k1w1.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/3g6jwyg6k1w1 · Generated 2026-10-18T11:46:18.966Z