# Xero: NZ: NZ GST - Some customers trying to load or file returns are experiencing slowness and errors.

> Xero status incident “NZ: NZ GST - Some customers trying to load or file returns are experiencing slowness and errors.” on 2024-08-06: impact none (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/31nqn3pn2grb
Last updated: 2024-08-07T00:52:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-06 22:25 UTC · Resolved: 2024-08-07 00:52 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/31nqn3pn2grb](https://status.xero.com/incidents/31nqn3pn2grb)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-08-07 00:52 UTC: Our team has resolved the issue impacting some NZ customers trying to load GST returns in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2024-08-06 22:25 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/31nqn3pn2grb
- Citation: Xero, “NZ: NZ GST - Some customers trying to load or file returns are experiencing slowness and errors.” (2024-08-06 22:25 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/31nqn3pn2grb (CC BY 4.0).
- Markdown link: `[Xero: NZ: NZ GST - Some customers trying to load or file returns are experiencing slowness and errors. (2024-08-06)](https://rewindex.com/company/xero/incidents/31nqn3pn2grb)`


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Canonical: https://rewindex.com/company/xero/incidents/31nqn3pn2grb · Markdown: https://rewindex.com/company/xero/incidents/31nqn3pn2grb.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/31nqn3pn2grb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:40:51.152Z