# Xero: Users unable to view Client Lists and Global Search in Xero Practice Manager

> Xero status incident “Users unable to view Client Lists and Global Search in Xero Practice Manager” on 2021-08-04: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/2xn5s64554lt
Last updated: 2021-08-04T09:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-08-04 06:57 UTC · Resolved: 2021-08-04 09:02 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/2xn5s64554lt](https://status.xero.com/incidents/2xn5s64554lt)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2021-08-04 09:02 UTC: Our Product Team have resolved the issue that was preventing users from viewing Client Lists in XPM. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2021-08-04 06:57 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/2xn5s64554lt
- Citation: Xero, “Users unable to view Client Lists and Global Search in Xero Practice Manager” (2021-08-04 06:57 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/2xn5s64554lt (CC BY 4.0).
- Markdown link: `[Xero: Users unable to view Client Lists and Global Search in Xero Practice Manager (2021-08-04)](https://rewindex.com/company/xero/incidents/2xn5s64554lt)`


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Canonical: https://rewindex.com/company/xero/incidents/2xn5s64554lt · Markdown: https://rewindex.com/company/xero/incidents/2xn5s64554lt.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/2xn5s64554lt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:31:51.965Z