# Xero: Global: Xero Central - Some customers are unable to log into Xero Central

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-10-31 01:31 UTC · Resolved: 2024-10-31 13:31 UTC · Duration: 12 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/2hm0jz58j1bb](https://status.xero.com/incidents/2hm0jz58j1bb)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-10-31 13:31 UTC: The issue preventing some customers from logging into Xero Central has now been resolved. This was caused be a configuration issue which has now been reverted. Customers can create support cases as normal. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/2hm0jz58j1bb · Markdown: https://rewindex.com/company/xero/incidents/2hm0jz58j1bb.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/2hm0jz58j1bb · Generated 2026-10-18T11:44:34.809Z