# Xero: Global: XPM - Some customers are unable to access XPM

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-08 22:45 UTC · Resolved: 2025-12-08 23:03 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/24xj0py6g42f](https://status.xero.com/incidents/24xj0py6g42f)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-12-08 23:03 UTC: Our team has resolved the issue impacting customers trying to access XPM. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/24xj0py6g42f · Markdown: https://rewindex.com/company/xero/incidents/24xj0py6g42f.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/24xj0py6g42f · Generated 2026-10-18T10:42:06.361Z