# Xero: Global: Xero - Customers are experiencing issues accessing Xero

> Xero status incident “Global: Xero - Customers are experiencing issues accessing Xero” on 2025-05-11: impact minor (vendor’s label), 22 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/1sk83wvcppgv
Last updated: 2025-05-11T18:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-11 17:55 UTC · Resolved: 2025-05-11 18:17 UTC · Duration: 22 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/1sk83wvcppgv](https://status.xero.com/incidents/1sk83wvcppgv)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-05-11 18:17 UTC: Our team has resolved the issue impacting customers trying to navigate and access Xero. This was caused by a network issue, and the team rebooted systems to resolve the issue. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-05-11 17:55 UTC, resolved after 22 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/1sk83wvcppgv
- Citation: Xero, “Global: Xero - Customers are experiencing issues accessing Xero” (2025-05-11 17:55 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/1sk83wvcppgv (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero - Customers are experiencing issues accessing Xero (2025-05-11)](https://rewindex.com/company/xero/incidents/1sk83wvcppgv)`


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Canonical: https://rewindex.com/company/xero/incidents/1sk83wvcppgv · Markdown: https://rewindex.com/company/xero/incidents/1sk83wvcppgv.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/1sk83wvcppgv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:34:53.778Z