# Xero: Global: Quotes - some customers might be unable to open Quotes

> Xero status incident “Global: Quotes - some customers might be unable to open Quotes” on 2024-09-22: impact minor (vendor’s label), 7.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/1qscv9zsq36l
Last updated: 2024-09-23T04:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-22 20:59 UTC · Resolved: 2024-09-23 04:14 UTC · Duration: 7.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/1qscv9zsq36l](https://status.xero.com/incidents/1qscv9zsq36l)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-09-23 04:14 UTC: Our team has resolved the issue impacting some customers trying to view a Quote in Xero. We apologise for any inconvenience this has caused. Our technical team identified that this related to network stability issues with one of the external services that several of our Xero products use.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-09-22 20:59 UTC, resolved after 7.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/1qscv9zsq36l
- Citation: Xero, “Global: Quotes - some customers might be unable to open Quotes” (2024-09-22 20:59 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/1qscv9zsq36l (CC BY 4.0).
- Markdown link: `[Xero: Global: Quotes - some customers might be unable to open Quotes (2024-09-22)](https://rewindex.com/company/xero/incidents/1qscv9zsq36l)`


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Canonical: https://rewindex.com/company/xero/incidents/1qscv9zsq36l · Markdown: https://rewindex.com/company/xero/incidents/1qscv9zsq36l.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/1qscv9zsq36l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:22:05.019Z