# Xero: Some users are unable to record time in the Workflowmax and Xero Practice Manager Timer App

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-07-04 22:32 UTC · Resolved: 2018-07-04 23:02 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/1q14fx4mwq54](https://status.xero.com/incidents/1q14fx4mwq54)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2018-07-04 23:02 UTC: Our Product Team have resolved the issue that was preventing users from recording time in their WorkflowMax and Xero Practice Manager timer app. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/1q14fx4mwq54 · Markdown: https://rewindex.com/company/xero/incidents/1q14fx4mwq54.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/1q14fx4mwq54 · Generated 2026-10-18T09:56:59.688Z